Orders & Delivery
We're still sending out most of your orders on the day or the next day but these may sometimes take longer than usual to reach you due to delays with the couriers. Getting items in stock is proving tricky in these times and many couriers are reporting delays, so please bear with us while we work closely with our fulfilment partners to get your orders to you as quickly as possible.
If an item is available to purchase on the website, then we have it in stock. Things are a little unpredictable at the moment, but we’re working closely with our suppliers to move things along as quickly as we can - while protecting the wellbeing and safety of factory and warehouse workers. While we know stock is coming, we don’t always know exactly when, which is why you’ll find some of our products may be out of stock but coming soon. You can email us on email@example.com if there's a particular item you want that says it's out of stock, and we'll be sure to follow up once it's available again.
At most times of year, your order should arrive within 2-5 working days. For more info, please check our shipping page.
If your order isn't delivered within a reasonable time or you fear it may have been lost in the post, please email us on firstname.lastname@example.org and we'll fix the problem. We'll make sure you get your order!
Yes, you can! With Klarna you can pay in 4 interest-free installments. This option appears automatically at checkout. It’s really easy to use, but if you have any issues or questions about Klarna or any other payment method, contact us on email@example.com and we’ll do our best to help.
Returns & Complaints
We have a 100-day no questions asked returns policy.
Oh no! In the unlikely event you accidentally receive an item different to the one you ordered, please contact us on firstname.lastname@example.org and we'll sort it.
Our designs are normally made in house by our creative team, but we’d love to hear your suggestions. Send us an email with your ideas to email@example.com
We know sometimes radical figures can be controversial, and what we've learnt over the years of running Radical Tea Towel is that no historical figure has an unblemished record, particularly when judged by modern standards. A lot of thought goes into choosing who and what to portray in our designs, but we do sometimes get it wrong. If there is a certain design that you think is inappropriate, please direct your concerns to firstname.lastname@example.org and we’ll get back to you as soon as possible.
We hear you. That's why we wrote this piece "Are feminist Tea Towels an Oxymoron?".
We'd love to hear about your event. Please email us on email@example.com with more information and we'll get back to you.
We're glad you love our products. If you’d like to do more, please share our website with your friends and family, like our page on Facebook, participate in our Radical History group or sign up to our radical history email. We're also on Instagram, Twitter and Pinterest, and any mentions are greatly appreciated.Your photos with our tea towels in action mean the world to us, so when you brag about them on social media, don’t forget to tag us @RadicalTeaTowel
Yes, please! We'd love to hear about what your ancestors got up to in the fight for historic freedoms. Do send an email to firstname.lastname@example.org with your story and a photo if you have one!
Our designs are normally made in house by our creative team, but we’ll certainly consider your suggestions. Send us an email with your ideas to email@example.com
Yes, we do! For Canada wholesale enquiries, please email us on firstname.lastname@example.org, and we’ll forward you our terms and conditions.
We don’t do sale or return at the moment. Send us an email to email@example.com for more wholesale information.
We wish we could sell them for less, but we insist on paying anyone who works for us at least a living wage, ethical UK manufacture rather than in China, top quality fabrics and no-fade, reactive inks, as well as first class design involving hours of research. They're not your average tea towel by a long way... Read more about our ethical policy here.
Both our cotton and linen tea towels should be washed at 40 degrees celcius max. We wrote a comprehensive article with all the information you need to take care of your tea towels.
We’re sorry to see you go! If you no longer wish to receive our emails, you should find a section at the bottom of our radical history emails where you can click 'Unsubscribe'. If you can't find this please contact us on firstname.lastname@example.org and we'll unsubscribe you manually.
Some museums and bookshops carry a few of our products, but we don't have a retail shop at the moment.
We regularly raise funds for good causes, normally through donating profits. Have a look at our good causes page to find out more.
A small amount of profits are shared among family founders, but only after we've paid everyone else involved in the business including suppliers, freelancers, staff and also made donations to good causes. We pay all taxes due and we also make sure that our suppliers pay decent wages and meet high ethical standards.
If you'd like to know more about who works at Radical Tea Towel, click here to meet the team.
For all other queries not listed here, please contact us on email@example.com