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Orders received by 1pm on a working day will normally be packaged and posted that same day, with orders received after that time or at weekends posted on the next working day. Public/bank holidays and busy retail periods such as Christmas are likely to delay order dispatch & delivery. We cannot be liable for any loss caused to you by such delays. If the goods are not delivered within reasonable time or you fear they may have been lost in the post please contact us by telephone or email.
Our postage and packaging (shipping) charge within the UK for delivery by Royal Mail 1st Class is £3. For £5 extra, you can opt for next day courier delivery which will be Royal Mail Special Delivery for orders weighing up to 500g, or DPD for larger packages. On orders worth £30 and above delivered within the UK, packaging and Royal Mail 1st Class postage is free. Orders weighing over 2kg may be sent using a next day courier rather than Royal Mail at our discretion and at no increase in cost to you.
Posting and packaging to Europe is £5 (€6) for tracked and signed for delivery.
Postage and packaging to the rest of the world is £10 ($12) on orders weighing up to 1kg; £20 ($25) on orders weighing up to 2kg; £30 ($37) on orders weighing more than 2kg. Packages are tracked and signed for.
UK Service - orders need to be received by 12 noon on these dates:
· Wednesday 21st December - UK 1st Class and 1st Class Signed For
· Thursday 22nd December - Special Delivery Guaranteed*
· Friday 23rd December - Special Delivery Saturday Guaranteed
International Standard (airmail) and International tracking signature services
· Saturday 3rd December - Africa, Middle East
· Wednesday 7th December - Cyprus, Asia, Far East (including Japan), Eastern Europe
· Thursday 8th December - Caribbean, Central and South America
· Saturday 10th December - Greece, Australia, New Zealand
· Wednesday 14th December - Czech Republic, Germany, Italy, Poland
· Thursday 15th December - Canada, Finland, Sweden, USA
· Friday 16th December - Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
· Saturday 17th December - Belgium, France, Ireland, Luxembourg
HM Forces mail - (BFPO)
· Monday 28th November Airmail to Operational BFPOs· Monday 12th December Airmail to Static BFPOs