Our postage and packaging (shipping) charge for delivery within the UK is £2.95; for small orders (up to £4.00), it is £1.50. Special delivery (guaranteed next day by 1pm Monday-Thursday) is £5 extra. On orders worth £35 and above delivered within the UK, P&P is FREE. P&P to Europe is £8.60.
P&P to the rest of the world is £10 on orders worth less than £30; £15 on orders worth less than £60; £20 on orders worth less than £90; £30 above that. Normally, our parcels are sent out first class to the UK or Airmail to the rest of the world, but for orders over 2kg we may use alternative carriage. Delivery abroad is tracked.
Delivery - dispatch same day
We usually dispatch orders within 24 hours and once your payment clears through Paypal or our card payment gateway. Delivery for small parcels is by First Class Post within the United Kingdom and by Airmail to the rest of the world. Delivery method for larger items will vary.
NB: Public/bank holidays and busy retail periods such as Christmas are likely to delay order dispatch & delivery. We cannot be liable for any loss caused to you by such delays. If the goods are not delivered within reasonable time or you fear they may have been lost in the post please contact us by telephone or email.
Special Delivery (next day delivery) is available within the UK only for smaller parcels. We will advise you by email if your order is too large for Special Delivery and refund your payment.
You can choose to pay by card via our payment gateway or via Paypal. Rest assured your details are never shared with third parties. For further information on Paypal security please follow the link below:
Payment by cheque
If you would prefer to pay by cheque through the post, please email: firstname.lastname@example.org or phone 07528 196443 to arrange this.
Gift Wrap Option
Sometimes it can be stressful selecting and sending gifts when time is short so why not consider our gift wrap option? Simply click on the link when you've filled your basket and choose between four colours. Personalise your gift tag message and let us do all the hard work for you to get your gift to your loved one on time.
We hope you will be happy with your purchases from The Radical Tea Towel Company. However, if you wish to return an item either because it is faulty or you have simply changed your mind, we offer a 100-day no quibble guarantee.
Simply inform us of your decision by email, including your order number, and return your item or items to us within 100 days of your purchase. Once we receive the returned item(s), we will issue a full refund to the card used for the purchase, including original postage costs where applicable.